Shipping policy

SHIPPING POLICY

Processing Time Orders are processed within 1–3 business days after payment confirmation.

Shipping Times We work with international suppliers to bring you quality pet products at great prices. Please allow 7–15 business days for delivery after your order is processed. During peak seasons (holidays, sales events), delivery may take up to 20 business days.

Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size. We offer free shipping on orders over $[threshold].

Lost or Stolen Packages My Pet's Best Life is not responsible for lost or stolen packages once marked as delivered. If your tracking shows delivered but you haven't received your package, please contact your local carrier and reach out to us at [your email] — we'll do our best to help.